Funeral Costs

This is a funeral where family and friends have a ceremony, event or service for the deceased person at the same time as they attend their burial or cremation.

Taking care of all necessary legal and administrative arrangements – £535.00

Collecting and transporting the deceased person from the place of death (normally within 15 miles of the funeral director’s premises) into the funeral director’s care – £295.00

Care of the deceased person before the funeral in appropriate facilities. The deceased person will be kept at Dillamore Funeral Service Ltd, 16 Old Road, Leighton Buzzard, Beds, LU7 2RF – £275.00

Providing a suitable coffin – made with an oak or mahogany veneer – £200.00

Viewing of the deceased person for family and friends, by appointment with the funeral director (where viewing is requested by the customer) – £0.00

At a date and time you agree with the funeral director, taking the deceased person direct to the agreed cemetery or crematorium (normally within 20 miles of the funeral director’s premises) in a hearse or other appropriate vehicle – £480.00

This is a funeral where family and friends may choose to have a ceremony, event or service for the deceased person, but they do not attend the burial or cremation itself.

Burial (funeral director’s charges only) – £1,000.00
Cremation (funeral director’s charges plus the cremation fee) ² – £1,170.00

For an Attended or Unattended burial funeral, the burial fee.¹ – £408.50 – £2,421.00

In this local area, the typical cost of the burial fee for local residents is – £507.00
For a new grave, you will also need to pay for the plot; for an existing grave with a memorial in place, you may need to pay a removal/replacement fee. In addition, the cemetery may charge a number of other fees.

For an Attended cremation funeral, the cremation fee.² £699.00 – £960.00
In this local area, the typical cost of cremation for local residents is – £700.00

Please discuss any specific religious, belief-based and/or cultural requirements that you have with the funeral director.

This funeral director may be able to supply a range of optional, additional products and services, or to arrange (on your behalf) for a third party to supply them. Examples include:

Additional mileage (price per mile) – £1.50
Additional transfers of the deceased person’s body (e.g. to their home, to a place of worship etc.) (price per transfer) – £295.00
Collection and delivery of ashes – £35.00
Embalming – £190.00
Funeral officiant (e.g. celebrant, minister of religion etc.) – Prices on request
Services supplied outside of normal office hours – Prices on request

The funeral director can give you a full list of what they can supply. They are likely to charge for these additional products and services, so you may choose to take care of some arrangements without their involvement, or you can use a different supplier.

Bierton Crematorium – £700.00
Aylesbury Vale Crematorium – £699.00
Crownhill Crematorium, Milton Keynes – £960.00
The Vale Crematorium, Luton – £805.00
West Herts Crematorium, Garston, Watford – £820.00
Bedford Crematorium – £900.15

Our estimate is an indication of the charges likely to be incurred on the basis of the information and details we know at the date of estimate. While we make every effort to ensure the accuracy of the estimate, the charges are liable to alteration particularly where third parties change their rates or charges.

We may not know the amount of third party charges in advance of the funeral, however we will give you a best estimate of such charges on the written estimate. The actual amount of the charges will be detailed and shown in the final account.

If you amend your instructions, we may require your written confirmation of the changes. We may need to make an extra charge in accordance with prices published in our current price list.

We will add VAT to our charges where applicable, and at the rate applicable when we prepare the invoice.

The funeral account is due for payment within 30 days of our account, unless otherwise agreed by us in writing. The company reserves the right to request payment of all fees and disbursements prior to a funeral taking place.

Payment accepted by cheque, cash, debit or credit card, or by BACS (Sort Code: 20-03-18, Account No: 93160904).

If you fail to pay us in full on the due date, we may charge you interest;

• at a rate of 4% above our bank’s base rate from time to time in force;
• calculate (on a daily basis) from the date of our account until payment;
• compounded on the first day of each month; and
• before and after any judgment (unless a court orders otherwise).

We may recover (under clause 3) the cost of taking legal action to make you pay.

You are to indemnify us in full and hold us harmless from all expenses and liabilities we may incur (directly or indirectly including financing cots and legal costs on a full indemnity basis) following any breach by you of any of your obligations under these terms.

This means that you are liable to us for losses we incur because you do not comply with these terms, for example we will charge you an administration fee where we receive a cheque from you which is subsequently not honoured or if we write to remind you that an account is overdue. If we instruct debt collection agents, we may also recover the fees we incur from you. Further details regarding these fees are available on request. We may claim these losses from you at any time and if we have to take legal action, we will ask the court to make you pay our legal costs.

Our Privacy Policy is available on our website at www.dillamorefuneralservice.co.uk

We reserve the right to terminate our services if you fail to honour your obligations under these terms. We are under no obligation to accept your termination until we receive your instructions in writing.

If you terminate your instructions or if we decided to terminate our services, you will be invoiced for all third party charges which we have paid or are committed to. You will also have to pay our charges and expenses according to the scale set out below;

Termination within 2 days of due date for performing services – 100% of fees payable
Termination within 1 week of due date for performing services- 80% of fees payable
Termination within 2 weeks of due date for performing services- 50% of fees payable

Our Code of Practice requires that we provide a high quality service in all aspects. If, however, you have any questions or concerns about the service we provide to you, please raise them in the first instance with our designated senior person. If that does not resolve the problem to your satisfaction then please contact the Funeral Arbitration Scheme at 618 Warwick Road, Solihull, West Midlands, B91 1AA, who provide independent conciliation and arbitration through the Chartered Institute of Arbitrators.

All dates and times provided on the estimate cannot be guaranteed until final bookings are made and confirmed. Although we endeavour to provide a prompt and efficient service for you there maybe circumstances where, because of circumstances beyond our control, we are unable to fulfil our obligations to you on the date or time specified. Where this is the case, we will attempt to contact you in advance, using the details overleaf, and advise you of alternative arrangements.

Your continuing instructions will amount to your continuing acceptance of these terms of business.

Any waiver or variation of these terms is binding in honour only unless:

• made (or recorded) in writing;
• signed by one of our directors; and
• expressly stating an intention to vary these terms.

Your instructions will not create any right enforceable (by virtue of the Contracts Rights of Third Parties Act 1999) by any person not identified as our client.

If any of these terms are unenforceable as drafted;

• it will not affect the enforceability of any other of these terms; and
• if it would be enforceable if amended, it will be treated as so amended.

Nothing in these terms restricts or limits our liability for death or personal injury.

English law is applicable to any contract made under these terms. The English and Welsh courts have non-exclusive jurisdiction.